Blands returns policy entitles you to a refund or exchange within 14 days of receipt of purchase, for items bought online with valid receipt.
some items are excluded from this policy for example underwear.
To refund your item you must contact us first in writing, to let us know the reason and what you require, for example change a size or change of mind etc.
The returns carriage is payable by the customer.
You must take good care of all items to be refunded while they are in your possession.
All items are inspected prior to despatch, items returned should be in unused original condition, and in original packaging, without any marks or scuffs.
Refunds for orders cancelled under these regulations will be processed according to your statutory rights.
Please use the CONTACT US form on Blands.co.uk stating your order number and contact details and the problem, we are happy to help.